The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Irvine Subaru dedicated locally to the Love Promise?

Irvine Subaru's Love Promise is in everything we do, from partnerships with various local charities and non-profits to the way we respect our customers, vendors and associates. We are grateful for having the opportunity, to better the community, and serve the greater good with every interaction.

Irvine Animal Shelter, Promise4Paws

Stand Up to Trash, Terracycle

Pretend City Children's Museum , RH Dana Elementary

Surfers Healing

Saddleback Memorial

Did Irvine Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Irvine Subaru

Subaru and Irvine Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

IACC Loves that Subaru Loves Pets! - Catherine L

The Irvine Animal Care Center is so grateful that Subaru Loves Pets like our Herbie cat. A feline “underdog,” Herbie came to us in sad shape: matted fur, underweight and vomiting, a senior cat surrendered to the center after the family had discussed euthanasia. Support from Subaru funds the center’s Enhanced Care program, allowing us to give Herbie the treatment he needed and time to overcome his shy, nervous behavior. The shelter doesn’t normally dress our pets, but the sweater was doctor’s orders, to help him keep warm. And, coincidentally, so cute! Herbie was adopted into his forever home just 10 days into this year’s event. Thank you, Subaru!

Irvine Animal Care Center
IACC Loves that Subaru Loves Pets!

Saving Lives of Heart and Stroke Patients - Melissa C

Saddleback Medical Center Foundation was thrilled to again participate in Subaru’s annual Share the Love Campaign. For the 2020 campaign, we received $28,846 to benefit the renovation of our cardiac catheterization lab. The cath lab renovation will allow us to meet the higher demand for minimally invasive procedures to treat heart attack and stroke patients. We will have the most advanced equipment and technology in this cath lab; common procedures include inserting stents to open up a blocked artery during a heart attack. Thank you to Subaru for being a driving force of philanthropy in our community. You are truly making a difference for our patients. Melissa Centeno, Director of Fund Development, Saddleback Medical Center Foundation

Saddleback Medical Center Foundation
Saving Lives of Heart and Stroke Patients

Successful Earth Day Beach Cleanup - Vicki P

I hope I can fully express how much fun we had at the Earth Day Beach Cleanup sponsored by Irvine Subaru. Carissa brought yummy vegan food, smiles, fun swag and more folks to join the fun! We were so happy to share a beautiful, sunny, Southern California day, ridding the beach of trash with Irvine Subaru and Carissa Sanchez! We hope to do more family friendly cleanups soon! Thank you for everything, it would not have been a success without you!

Stand Up To Trash
Successful Earth Day Beach Cleanup

Subaru Impacts Five Wish Kids - Rossana P

We are honored that Irvine Subaru chose Make-A-Wish Orange County and the Inland Empire as one of it’s hometown charities in the Share the Love event. The amazing team at Irvine Subaru has donated $42,363, granting and impacting the lives of five local children. Thank you Irvine Subaru, for everything you do for the community and for our wish kids. You are AMAZING!

Make-A-Wish Orange County and the Inland Empire
Subaru Impacts  Five Wish Kids

Thank you Irvine Subaru - Debby and Greg Q

Tim and the rest of the team did a wonderful job of taking care of us. Tim helped us out with test drives the weekend before we actually bought our car. His helpful attitude and no pressure service was the reason we chose to come back to Irvine Subaru yesterday to purchase our car. We were hounded by 3 other dealerships during the week while we decided which car to purchase and Tim was the reason we chose your dealership. Brady was friendly, quick and efficient – a nice change from other car purchases we have made where it took hours to get thru the paperwork process and the continued upselling that previously went on. (Even though we hadn’t planned on purchasing an extended warranty, we did…) We really appreciate the way Irvine Subaru does business and we have no problem giving you a Truly Exceptional rating if asked. Thank you, Debby & Greg Quartucy

Thank you Irvine Subaru

Irvine Subaru Virtual Pet Adoption Event - Mike C

Homeless pets found the champion they needed during Subaru Loves Pets Month! Irvine Animal Care Center was the grateful recipient of Irvine Subaru’s marketing and publicity campaign during their October Dog-A-Day Pet Adoption Fair. The center is thrilled to report not just 31, but more than 90 pet adoptions for the month! What’s more, Subaru’s $100/day donation helps support the underdogs and “underdog cats” who rely on our special programs to become adoptable. This might be an Enhanced Care medical procedure, supplies during the animal’s time in Foster Care, or inclusion in the center’s Third Chance program that pulls animals from overcrowded shelters and brings them to Irvine to better their odds for finding their forever home. Thank you Irvine Subaru for going above and beyond to support pet adoption!

Irvine Animal Care Center
Irvine Subaru Virtual Pet Adoption Event

Cleaning Upper Newport Bay and Community - Carissa M

In 2019, Irvine Subaru joined the effort of the Newport Bay Conservancy in our annual Coastal Cleanup Day event. Each year on the third Saturday of September, hundreds of volunteers from Orange County join together at the Bay to pick up litter and debris. The effort to collect trash and debris is often difficult, with limited access from high tides and restrictions for critical bird nesting. During a majority of the year (March-August), the ecological reserve is off limits to human interference which protects the birds that may have nests low on the salt marsh land. However, Coastal Cleanup Day is the perfect opportunity to get out into areas rarely access by humans while birds are out of the nest, and to do a good "deep clean". As volunteers move high and low around the Bay picking and bagging trash, they get a unique look into the anthropogenic affects that human waste has on the ecosystem. Although sometimes less gratifying when only micro-trash is found, all debris big and small has an impact on birds and other wildlife in the Bay. When the day comes to a close, and tallies are calculated, the event collects over 15,000 pounds of trash. Irvine Subaru's donation for this event helped the Newport Bay Conservancy to reach approximately 850 volunteers supplying them with necessary materials such as bags, gloves, and hand sanitizer and cleaning critical habitat for wildlife. This September in 2020, we had to take a pivot approach due to the restrictions around the novel coronavirus pandemic. The Newport Bay Conservancy was not able to host the annual volunteer event in Upper Newport Bay, however, that didn't stop our efforts. The trash that enters the Bay with every rainstorm or wind event comes from all reaches of our local watershed. As a watershed is an area of land that drains to the ocean, the watershed of Newport Bay includes several cities including Irvine and contains about 154 square miles of urban community. From this watershed, all trash and debris flows with runoff directly into the Bay and eventually, if not captured or obstructed, out into the Pacific Ocean. This led to a Coastal Cleanup Day Webinar with guest speakers from local organizations to discuss solutions to waste and pollution followed by the kickoff of a week long "Trash Talk Challenge". Participants were encouraged to coordinate and clean up in public community areas such as parks, schools, places of business, and beaches. If the majority of trash comes from the urban areas of the watershed surrounding the Bay, then by having participants clean up at home also helped to assure less trash was available to flow downstream to the Bay. The Newport Bay Conservancy continues to utilize the support of Irvine Subaru for the remainder of the 2020-2021 year for private clean up and restoration efforts in Upper Newport Bay and we look forward to getting back to our annual volunteer event in 2021.

Newport Bay Conservancy
Cleaning Upper Newport Bay and Community

Promise4Paws at Irvine Subaru's Cars & Coffee - Carissa S

One of our favorite things to do as a dealership is to bring the local community together and talk about Subaru's! That is why we created Cars & Coffee, a monthly meet-up event on the first Sunday of every month to drink coffee and talk about cars! At our event on Subaru November 1st 2020, we did something a little special. We hosted Promise4Paws, a local animal shelter, to come and meet potential parents for the animals seeking homes. We take pride in connecting animals in need with loving families, and there is no better place to find loving people than at a Subaru dealership! To top it off, Promise4Paws brought the famous Subaru mascot, Roadie, to meet our customers and staff! We rolled out the red carpet and took advantage of every photo opportunity with the Subaru celebrity canine! You can even see our Sales Team in a group photo with Roadie as the first image in the YouTube link! The event was one for the books and we made a lot of connections for animals in need of a loving home. Thank you to our community for all of the support, we can't wait till the next event!


Irvine Subaru Loves to Help! - Carissa S

Annually, Irvine Subaru participates in Subaru Loves to Help and is able to donate warm blankets to a facility in need. This year, we were honored to partner with Human Options, our local Women's Emergency Shelter. With the current pandemic, Human Options has seen a significant rise in women and children seeking protection, help, and shelter. We (Irvine Subaru) were able to donation 80 warm blankets to Human Options Women's Shelter this year (2020). When women and families enter the facility, they are given 1 set of bedding to use while seeking protection. This bedding follows them from shelter to shelter and is greatly utilized. Thank you Human Option for the opportunity to learn more about your organization and the incredible necessity your facility is in our local community. We are so grateful for your wonderful organization.

Human Options
Irvine Subaru Loves to Help!

My Subaru Retailer - Donald R

I just purchased my second Subaru (2020 XV Crosstrek) from Dan at Irvine Subaru. The entire process was seamless. The staff was very helpful, welcoming & accommodating. They did everything possible to make this new purchase easy. Although 40 miles away from where I live and work, my loyalty to the sales and service staff is very strong. My previous purchase was a 2014 Forester, also from Dan. I had the vehicle serviced at this dealership, and continue to have this location complete all necessary work. I will continue to rely on the service staff and department for all my needs with this new vehicle, and will also give this dealership location my highest recommendations to anyone looking for a vehicle or in need of vehicle maintenance.

My Subaru Retailer